What kind of pieces can you make?
Caps, tees, napkins, aprons, totes, drinkware, robes and slippers, plus custom pieces that don't have an obvious supplier. If you can picture it, ask us.
How far in advance should I order?
Start at least 8 to 10 weeks before you need your pieces in hand. Production takes about four weeks from mock-up approval, plus shipping. For celebrations overseas, count back from when you fly. Rush orders can sometimes be accommodated, so ask.
Do you work with planners and stylists?
Yes, often. We work directly with your planning team, and we offer trade pricing for planners and stylists who work with us regularly.
Where do you deliver?
Worldwide. We're based in Australia and ship internationally, to you or straight to the venue, and can split an order between the two.
Can you design the artwork?
If you have your logo, send it as an Adobe Illustrator (.ai) file, or we can work directly with your designer. If you don't have artwork yet, we can design it for you for a design fee, which we'll confirm before any work starts.
What if I want more than one design?
Setup for one design per product is included in your quote. If you'd like more designs or versions, for example two different logos across ten shirts, extra setup costs may apply. We'll show these clearly on your quote.
Can I see my order before it's made?
Always. Every order gets personalised mock-ups, and nothing goes into production until you approve them.